Microsoft
|Software Engineering Lead
Bangalore, Karnataka, India
Summary
Led the development and strategic evolution of scalable cloud solutions, driving innovation in AI/ML, data engineering, and platform development to deliver high-impact programs and measurable business outcomes.
Highlights
Architected and delivered a strategic intelligence platform serving 50K+ monthly active users, empowering executive and product teams with critical strategic decisions through comprehensive product adoption analytics and engagement insights.
Led an 8-member cross-functional engineering team through the full product lifecycle, implementing Agile methodologies that reduced feature delivery time by 40% while maintaining 99.9% platform uptime.
Developed an agentic AI analytics platform leveraging multi-agent architecture with LLMs and RAG, reducing data exploration time by 60% for business users by enabling natural language querying and automated data analysis.
Pioneered an AI-driven revenue optimization platform utilizing cutting-edge LLMs and NLP to auto-generate support case summaries and analyze customer engagement patterns, identifying upselling/cross-selling opportunities that increased revenue potential by 30%.
Established robust engineering excellence practices, including automated code review workflows and testing strategies (achieving 95%+ code coverage), which improved team productivity by 25%.